Background

Sabre (NYSE: TSG) is the leading provider of technology for the travel industry. They provide innovative products that enable travel commerce and services, and enhance airline/supplier operations. Sabre owns 70 percent of Travelocity.com (Nasdaq: TVLY), the world's leading online B2C travel site; and owns GetThere, the world's leading provider of Web-based B2B travel reservation systems. Sabre, an S&P 500 company, is the leader in every distribution channel of the travel industry.

Solution

With thousands of connections to their host systems, reducing the total cost of ownership related to their clients has become of primary concern to Sabre’s IT chiefs. For this reason they decided to implement an organisation-wide system uniformity program to introduce as few variants as possible to their centralised systems management.

A part of this program was the unification of the laptops at their EMEA HQ. Naturally when purchasing over 150 new laptops, Sabre were able to negotiate significant discounts from their potential suppliers. Being an “off the shelf” solution the chosen supplier would be required to add value to the order.

Ultimately the unified platform would save considerable time to the support staff, but the time taken to initially prepare the systems with the correct combinations of applications, operating system and network configurations was a huge task. In our bid for the project ESP included a small fee for un-boxing, loading the appropriate software and configuration information and shipping each unit to its final destination. Sabre saw this added value as a unique selling point and awarded the contract to ESP.

To find out how you can benefit from the ESP experience call 0118 916 9300 now or send an e-mail to sales@esp.co.uk

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